What comes in
- No heat in January, no AC in a heat wave
- Furnace, boiler and AC maintenance bookings
- Quotes for a new furnace, heat pump or air conditioner
- “How soon can someone come out?”
AI Receptionist for HVAC Companies
In HVAC the phone rings hardest on the worst days: the first cold snap, the first heat wave. The crew answers your calls, sends the no-heat and no-cool emergencies to whoever is on call, and books the tune-ups so the quiet months stay full.
Free, and no sales pitch.
Example
What a call looks like
Caller
Our furnace stopped overnight and it is minus 30 out. We have a baby at home.
NonStop Crew
I am marking this urgent and calling Mike, our on-call technician, with your address right now. I will put you straight through.
Put straight through to the tech on call
The difference
What changes
Without a crew…
- The first cold snap hits and the phone never stops.
- An emergency at 6am waits for the office to open.
- Maintenance customers forget their yearly tune-up.
- A furnace quote goes out and goes quiet.
With NonStop Crew…
- Calls answered, the no-heat calls put through first.
- Your on-call tech gets the address and the caller put through.
- Reminded before the season and booked straight in.
- Followed up until the install is booked or they say no.
Questions
Questions owners ask
Can it send no-heat calls to my on-call technician?
Yes. Tell us who is on call and when. Urgent calls go to that person: it calls them with the details, then puts the customer through. Routine calls are booked into your calendar instead of waking anyone up.
Can it fill the slow season with maintenance?
Yes. It can remind past customers before heating or cooling season by text or email and book them straight into open slots, so the quiet months fill up.
Does it work with ServiceTitan or Housecall Pro?
It books into Google Calendar or Outlook. ServiceTitan, Housecall Pro and Jobber can be connected too; booking straight into ServiceTitan takes extra setup.
Start with a free look
Stop missing customers.
Tell us a bit about your business, or answer 6 quick questions (about 45 seconds). We send you a short written plan, free. No call needed, and no pressure.
Every setup is priced for your business, once we know how you work.