FAQ

Questions owners ask

Plain answers to what business owners ask us most.

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Getting started

What is an AI receptionist?

An AI receptionist is software that answers your business phone, texts and web chat automatically, 24 hours a day. It greets the caller, answers common questions and books the job into your calendar. If it is urgent, it takes the details, calls you with them and puts the caller through. It can also call customers back to confirm or reschedule, and you get a ping on your phone or email for every new lead.

How long does it take to set up?

About two weeks for a standard setup. In the US, texting needs approval from the phone companies first, which can add time. Chat and reviews usually start in the first week. Phone answering takes longer, because we test it well before your real calls go to it.

What kind of businesses do you work with?

Local service businesses — trades, home services, clinics, auto shops and professional practices — anywhere in Canada or the United States. The common thread is a phone that matters and an owner who is rarely sitting at a desk.

Where do you work? Do I need to be near you?

We are based in Saskatoon and work with businesses right across Canada and the United States. Everything we set up runs remotely, so your location makes no difference — we meet by video and handle the rest.

Calls, texts and bookings

Will my customers know they are talking to an AI?

Yes, we tell them. Your AI helper introduces itself as your virtual receptionist, with the name you choose, and any caller who asks for a person is put through to you or gets a call back. In practice customers mind waiting far more than they mind AI.

What happens if the AI gets something wrong?

It only knows what we teach it, and when it is not sure, it passes the customer to you instead of guessing. We teach it your real services, prices and rules. You can see everything it said, and we fix any gaps every month.

Can AI actually book appointments into my calendar?

Yes. It reads your live availability, offers real open times, and writes the confirmed booking straight into your calendar. The customer gets a confirmation and a reminder, and you get a ping on your phone or email.

Does it speak French or Spanish?

Yes. It can answer in English, French and Spanish. We set it up in the languages your customers actually use, and test each one before it goes live.

Your tools

Do I need to replace my phone system or website?

No. You keep your phone number and your website. We connect your AI crew to what you already use. If your website is really holding you back we will say so, but you never have to replace it to get started.

Cost and contract

How much does it cost?

Every setup is priced for your business after a free look, once we know how you work. There is no fixed price list, because every business needs different jobs done.

Is there a long contract?

No. Setup is a one-time fee, then a simple monthly fee. We would rather earn the renewal.

Start with a free look

Stop missing customers.

Tell us a bit about your business, or answer 6 quick questions (about 45 seconds). We send you a short written plan, free. No call needed, and no pressure.

Every setup is priced for your business, once we know how you work.