What comes in
- New patients asking if you are taking anyone on
- Rescheduling and cancellations
- Booking a cleaning after hours
- “Do you direct bill my insurance?”
Patients call when your front desk is busiest: first thing in the morning, at lunch and right after work. The crew answers calls and messages, books and moves appointments, sends reminders, and passes anything it cannot answer to your front desk.
Free, and no sales pitch.
Example
Hi, I just moved here. Are you taking new patients, and do you direct bill?
Welcome! We are, and yes, we direct bill. I can book a new patient exam Thursday at 10:30 or Friday at 2. Which suits you?
New patient booked from a late-night text
The difference
Questions
Yes. It books cleanings, checkups and new patient exams into open slots in your calendar, day or night. Anything it cannot answer, like a detailed insurance question, is passed to your front desk with the patient’s details.
It sends reminders before each appointment and makes rescheduling a one-reply job, so a patient who cannot make it moves the slot instead of leaving the chair empty.
Yes. It introduces itself as your clinic’s virtual assistant, and anyone who asks for a person is put through to your front desk.
Start with a free look
Tell us a bit about your business, or answer 6 quick questions (about 45 seconds). We send you a short written plan, free. No call needed, and no pressure.
Every setup is priced for your business, once we know how you work.