How it works
What your AI crew does, step by step
A customer calls, texts or chats. Your AI crew answers, books the job, and lets you know. Pick a moment below and watch it happen.
Free. About 45 seconds. No call needed.
- Answers the phone: Phone, Caller, 11:52 PM: “A pipe just burst in my basement and there is water everywhere. Can someone come?” AI helper: “I am on it. First, turn off your main water valve, usually near the water meter. What is your address? Then I will put you straight through to the plumber on call.” Address taken, put through to the plumber on call.
- Moves a booking: Text, Customer, 7:48 AM: “Running late, sorry. Any chance I can move my 9am to later this morning?” AI helper: “No problem at all. 10:15 is free, so I have moved you there and sent a new confirmation.” Moved to 10:15, new confirmation sent.
- Answers website chat: Website chat, Priya S., Sunday 9:14 PM: “Hi, how much to clean a 3 bedroom house every two weeks?” AI helper: “Hi Priya. We would love to help. I can book a free 20 minute walkthrough so we can give you a price. Does Thursday at 5 work?” Walkthrough booked for Thursday.
- Answers product questions: Shopify, Jordan, 8:40 PM: “Do you have the 2-pack of furnace filters in 16x25?” AI helper: “Yes, the 16x25 2-pack is in stock. I have put it in a cart for you. Here is the link to check out.” Cart built, checkout link sent.
- Asks for reviews: Jobber, Dana Lee, 2:30 PM: “Job marked done: kitchen tap for Dana Lee.” AI helper: “Hi Dana, thanks for having us today. If you have a minute, a quick review would mean a lot. Here is the link.” Customer saved, review request sent by text.
- Follows up quotes: Email, Sam Reid, 4:10 PM: “Thanks for the quote. I need a little time to think it over.” AI helper: “Of course, Sam. No rush. I will check in next week in case you have any questions.” A friendly check-in set for next week.
- Answers social messages: Instagram, Instagram message, Saturday 8:05 AM: “Saw your post. Do you clean gutters? Mine are overflowing.” AI helper: “We do. I have 10:30 and 1:15 this Saturday for a gutter clean. Which suits you?” Answered and booked in.
- Texts back missed calls: Missed call, Missed call, 12:20 PM: “Hi, sorry, I just tried to call. Do you do furnace tune-ups?” AI helper: “We do. Sorry we missed you. I have Tuesday at 9 or Wednesday at 1. Which works?” Tune-up booked for Tuesday at 9.
- Asks for reviews after payment: QuickBooks, Morgan B., 11:05 AM: “Invoice #1042 paid: furnace repair for Morgan B.” AI helper: “Hi Morgan, thanks for your payment. If you have a minute, a quick review would mean a lot. Here is the link.” Invoice synced, review request sent.
- Answers WhatsApp: WhatsApp, Maya K., 9:40 PM: “My dishwasher is leaking. Can someone look at it tomorrow?” AI helper: “Yes, Maya. A tech can come tomorrow between 1 and 3. Shall I book it for you?” Repair booked for tomorrow, 1 to 3.
- Looks up your contacts: You, You, 7:30 AM: “What do we know about the lead from Ortiz Plumbing?” AI helper: “From HubSpot: Sam Ortiz at Ortiz Plumbing, a contact since March. Last note: wants a quote for a new water heater.” Contact looked up in HubSpot.
- Answers Facebook messages: Facebook, Ben T., Friday 10:20 PM: “Are you open on the long weekend?” AI helper: “Hi Ben. We are open Saturday 9 to 3 and closed Monday. Want me to book you in?” Answered with your holiday hours.
- Follows up web forms: Web form, Alex P., 3:15 PM: “Need a quote to fix about 20 feet of fence.” AI helper: “Hi Alex, thanks for the details. Can someone come by Wednesday at 10 to take a look?” Site visit booked, you got the details.
- Drafts review replies: Review, Lee M., 8:30 AM: “★★★★★ Fast, friendly and they cleaned up after. Would use again.” AI helper: “Thank you so much, Lee. It was a pleasure, and we are glad it went well. See you next time.” Reply drafted for you to check.
- Writes your posts: You, You, 1:45 PM: “Post our weekend special.” AI helper: “Here is a draft for Google, Facebook and Instagram: “This weekend only: 15% off drain cleaning.” Want to change anything before it goes out?” Posts drafted for you to check.
- Chases quotes: Reminder, Chris D., 10:00 AM: “Deck staining quote sent 3 days ago. No reply yet.” AI helper: “Hi Chris, just checking in on the deck quote. Any questions I can answer?” A friendly check-in sent.
- Works with your other tools: Salesforce, You, 2:10 PM: “What stage is the Patel deal at?” AI helper: “In Salesforce, the Patel deal is at Proposal. The quote went out on Tuesday.” Answered from Salesforce.
- Drafts review replies for you: You, You, 9:10 AM: “Reply to the new review from Lee.” AI helper: “Here is a draft: “Thank you so much, Lee. We are glad it went well.” Shall I post it, or would you like to change it?” Draft ready for you to check.
- Tells you how it went: You, You, Monday 8:00 AM: “How did last week go?” AI helper: “A good week: 6 new bookings, 2 new reviews and 3 quotes followed up. Want the full report by email?” A short report, in plain words.
Then you get a ping on your phone or email
Who got in touch, what they need, and what was booked. Nothing new for you to learn.
The conversations are examples: the names, times and bookings are made up to show how it works.
See where customers slip away
Get a free look at how calls and messages reach you today. About 45 seconds, no call needed.
Work that runs on its own
When something happens, the next step happens too.
When a job is done, we ask your customer for a review.
When someone chats at night, we follow up by text or email.
When we answer a call for you, the caller gets a text with a short summary.
When a visit is over, we check in with your customer.
When a new lead comes in, you hear about it right away.
Come back reminders. Past customers can get a friendly “we haven’t seen you in a while” message, sent on a schedule you choose.
These are examples. What runs depends on your plan and the tools you connect. We set it up for you.
Works with tools you already use
QuickBooks, Jobber, Housecall Pro, ServiceTitan, Mindbody, Dentrix, Clio, Lightspeed, FieldEdge, JobNimbus, Service Fusion, Shopmonkey, Tekmetric, Google Calendar, Outlook, Google Business Profile, Facebook, Instagram, WhatsApp, HubSpot, Shopify
Zapier connects thousands of other apps too.
Getting set up
Three steps. We do the work.
- A free look.We learn how calls and messages reach you today.
- We set it all up.Your number, your hours, your prices and your answers.
- Your AI crew starts answering.You get a ping for every new lead.
Ready in about 2 weeks. (In the US, texting needs approval from the phone companies first.)
Start with a free look
Stop missing customers.
Tell us a bit about your business, or answer 6 quick questions (about 45 seconds). We send you a short written plan, free. No call needed, and no pressure.
Every setup is priced for your business, once we know how you work.